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Delivery charges

Delivery is to the UK Mainland only, apart from as below.

Delivery on items marked with an envelope icon is charged at £1.99 flat-fee per order (unless combined with a item with a higher delivery charge).

Delivery on all other non-drinks products is charged at £3.99 flat-fee per order. Spend over £100 on any products and delivery is free.

Delivery on all wine (and other similar sized drink products) is charged at £6.95 flat-fee per order. Spend over £100 on any products, or buy 24 bottles of wine or more, and delivery is free. Buy 6 bottles or more and get 10% off. Buy 12 bottles or more and get 20% off.

Delivery on all cases of beer is included in the listed price of the beer. Buy 2 cases of beer or more and get 5% off the cost of the beer. Buy 5 cases of beer or more and get 10% off.

Non-standard deliveries

Saturday deliveries to UK mainland addresses are possible. Please contact us on 0800 825 0035 for arrangements at extra cost

Northern Ireland, and Isle of Man transit will incur a surcharge. Please call 0800 825 0035 or e mail info@lono.co.uk for details and costs.

Scottish Isles and Isles of Scilly transit will incur a surcharge. Please call 0800 825 0035 or e mail info@lono.co.uk for details and costs.

A fuel surcharge is not levied on any deliveries, but LoNo reserves the right to review this subject to circumstances beyond our control.

We do not currently ship to any country outside the UK.

Breakages

Orders are packed to exacting safety standards, and LoNo does its best to ensure that products arrive in an undamaged state. LoNo cannot ensure, however, a 100% safe delivery record, but we do undertake to replace any transit-damaged articles as soon as possible.

Any such damage must be notified to the courier on delivery. After the courier has notified the damage to LoNo, we shall take the necessary replacement action.

LoNo will not be liable for any indirect, special or consequential damages, and associated aspects. Any liability connected with these Terms and Conditions will not exceed the price, discounted or otherwise, of the products contained in the customerís order.

"We have drunk the Ariel wines before and they are truly excellent."

SR, S Yorks

"...I can see why that one (Ariel Blanc) won a gold medal."

TW, Cardiff

 

Order online 24 hours a day, 7 days a week
or telephone for free on 0800 825 0035
8am to 4pm Monday to Friday

Contact


LoNo
Units 1 & 2
Manchester Industrial Park
Holt Street, Newton Heath, M40 5AX.

Tel: 0800 825 0035 (freephone)
Tel: 0161 268 8514 (geographic)
Email: info@lono.co.uk


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Legals


© Copyright 2001-2017
Padimax Limited


LoNo is a registered trademark of Padimax Limited.


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